SHIPPING & RETURN POLICY 

Last updated December 05, 2023 

This Shipping & Return Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: paradisevalleytime.com/terms. 

Please carefully review our Shipping & Return Policy when purchasing our products. This policy will apply to any order you place with us. 

WHAT ARE MY SHIPPING OPTIONS? 

In-Store Pickup 

In-store pickup is available. All purchases can be picked up in person at our Scottsdale, AZ office. Pickups are available Monday-Friday 11AM-6PM. An appointment is required to pick up an order. 

Free Shipping 

We offer free, Fully Insured, FedEx Priority Overnight or FedEx International Priority shipping on all orders. 

Once your order is packaged, we will send an email with your tracking number. All packages will require a signature for delivery unless Hold at Location is requested. 

DO YOU DELIVER INTERNATIONALLY? 

We offer international shipping to most countries. Unfortunately, we are unable to deliver to the following countries: Mexico, Russia, North Korea.

Free, Fully Insured, FedEx Priority Overnight or FedEx International Priority shipping is valid on international orders. 

For information about customs process: Email info@paradisevalleytime.com 

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

Returns

A refund may only be issued within 48 hours of delivery if the item does not arrive as described in the listing. 

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HOW CAN YOU CONTACT US ABOUT THIS POLICY? 

If you have any further questions or comments, you may contact us by: 

Phone: 480-676-8536
Email: info@paradisevalleytime.com 

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